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Tickets & Conversations

Im Forum Tickets & Conversations nach Lösungen suchen oder eine Frage stellen

CloudNg on April 20, 2024

Outlook on MAC - Plug in cause cursor to automatically move to cc field

Hi everyone, I have the HubSpot Plug-in on Outlook on my MAC. The issue is - when I reply to an email, or create a new email and insert the contact I am sending it to, more often than not I 'tab' down to start typing the content of the ema Beitrag ansehen

Antworten Admin Professional Tickets

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4 Antworten

DianaGomez

Community-Manager/-in

April 23, 2024 05:34

Hi @CloudNg , Thanks for the details! In this case, I will need you to send me some information via DM so I can investigate further...Beitrag ansehen

Gelöst

TMc13 on März 16, 2024

Account Deactivated

Hi there - My account was deactivated while I was out of the country for business. I had a lot of data in there that I had paid someone to collect as well as a landing page that is connected to my current website. Could someone please reactivate it? Beitrag ansehen

Antworten Admin

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Accepted Solution

karstenkoehler

Berühmtheit | Partner

März 16, 2024 03:37

Hi @TMc13 You can request the recovery of your account by submitting the form at the end of this page. https://knowledge.hubspot.com/account...Beitrag ansehen

Gelöst

CGoodwinOlsen on Januar 06, 2022

How to search old ticket IDs for a merged ticket?

When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic Beitrag ansehen

Antworten Admin best practices Custom Objects Developer Enterprise How-To Service Settings Tickets Workaround Workflows

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6 Antworten

Accepted Solution

karstenkoehler

Berühmtheit | Partner

Januar 06, 2022 07:27

Hi @CGoodwinOlsen , That would have to be manual, unfortunately. If you don't mind your tasks section cluttering up, you could create a ...Beitrag ansehen

VKahn on Dezember 07, 2021

Date+Time+Timezone Picker in Ticket Properties

To create better, and more useful tickets in hubspots ticketing system. A Date+Time+Timezone picker would be useful for many different ticket types as a ticket property. Date Picker alone is very vague.

Antworten Admin Developer Tickets

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1 Antwort

JenWeiss

HubSpot Employee

Dezember 07, 2021 15:01

Hi @VKahn , Thank you for reaching out to us! I completely understand the value if we were to have it reflect, date+ time + time zone...Beitrag ansehen

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