Your forms tool access has been suspended while we carry out some checks.

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New Contributor

Started playing with HubSpot wordpress plugin features. Did some test emails. Created an additional account. Woke up today, account is suspended?

 

"Your forms tool access has been suspended while we carry out some checks."

 

What triggered this suspension? I'm super confused. Am I not suppose to play with tools, figure out how to use it, test email?

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Community Manager

Hi @xenmark 

 

Have you submitted the form? If so, usually your submission and account activity will be reviewed within 5-7 business days. You can find more information about this here.

 

Thanks, 

Sharon


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New Contributor

Please let me know if you can help further. How long do I wait past 7 days? There is no number to call or rep to email. No one accountable to explain how this situation happened or how to avoid it in the future. I want to explore the tools to see if hubspot is a good fit for myself and my clients, but i'm a bit apprehensive seeing as you can have an account suspended without notice or explination or support.

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