Update - Conversations

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新規投稿者

Today there was a change in the layout of the conversations, where all the interactions are on the left side.

 

Previously the interactions of the agents were left and the clients were to the right, is there any possibility of configuration for the old model?

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コミュニティーマネージャー

Hi @felipegomes 

 

Could you please send me a screenshot of what are you seeing on your side?

 

Thank you

Sharon


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia, cambiando el idioma en tus configuraciones!


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


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新規投稿者

Captura de tela de 2019-07-12 12-14-19.png

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コミュニティーマネージャー

Hey @felipegomes 

 

I apologize for the delay response, I was checking with the team this was changed because is a single way to view a conversation from any channel. 

At the moment, it won't be possible to revert to the old view. I will pass along your feedback to the team.

 

Happy Friday!

 

Best,

Sharon


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia, cambiando el idioma en tus configuraciones!


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


返信
0 いいね!