Tickets & Conversations

LBP
Member

Unauthorized Email Linked to Account

On 10/18, an unauthorized email account was created and linked as my default account. I have no access to the email address being used. My private business information is being forwarded to this unknown address. I can't disable it because it has made itself the default. I want this account unlinked. This is a security issue.
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jennysowyrda
Community Manager
Community Manager

Unauthorized Email Linked to Account

HI @LBP,

 

Can you please direct message me (click on my name and select "send message") the email address that you are concerned about, as well as confirm where you are seeing it set as the default address? 

 

I am seeing the email address associated with your community user as the only Super Admin in the portal.

 

Thank you,
Jenny

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