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Two factor authentication

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RTyler0

‎Nov 22, 2024 1:57 PM

Member

I have been unable to use two factor authentication for two days. Is there a system issue?

 

Professional
0 Upvotes
2 Replies 2
RTyler0

‎Nov 22, 2024 3:26 PM

Member

Using the text method of authentication. It takes me to the page to put in my phone number, but it never sends me a code. I've attempted this multiple times. Also tried to resend the code. Still nothing.

0 Upvotes
karstenkoehler
Hall of Famer | Partner

‎Nov 22, 2024 3:02 PM

Hall of Famer | Partner

Hi @RTyler0,

 

Could you provide more details? What exactly are you experiencing, step by step? Which type of 2FA are you using? Does it only affect you or others in your portal?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Two factor authentication
Service
Nov 22, 2024