Tickets & Conversations

VRakitski
Colaborador(a)

Transferring Attachments from a Hubspot Ticket to a Jira Ticket

Hello!
I use workflow automation to create Jira Ticket based on Hubspot Ticket.
But I can't transfer attachments files from HS ticket to Jira ticket or at least add HS links to these files to the created Jira ticket description.
Is there any solution for this problem?

Thank you,

 

1 Resposta 1
kvlschaefer
Gerente da Comunidade
Gerente da Comunidade

Transferring Attachments from a Hubspot Ticket to a Jira Ticket

Hi @VRakitski,

 

Thanks for reaching out to the Community! 

 

If you wish to sync ticket attachments to Jira, you can manually attach it to the Jira issue, following the steps here in this help article.

 

I hope this helps!

 

Best,

Kristen


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