Tickets Displaying Other Ticket emailsSOLVE
I was hoping someone could help me. We create multiple tickets for certain companies and individuals and being able to see all of these from the contact screen is very helpful.
However, we do not want to see emails, notes and other details of tickets on other tickets activity windows as it confuses matters. Is there a way to turn this function off?
To be clear, we would like to see all the activity history against the relevant company and contact records but not on other tickets
Any help would be awesome
Thanks in advance
Solved! Go to Solution.