Tickets & Conversations

sbacookie
Colaborador

Ticket owner global view

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Hello,

 

Is it possible to have a complete overview of all the tickets you are the owner of?

When working across teams in different pipelines it can sometimes be hard to find a clear overview.

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darynsmith
Solución
Colaborador | Partner nivel Elite
Colaborador | Partner nivel Elite

Ticket owner global view

resolver

@sbacookie yes you can do this - but you can only do this if you switch from board view to table view.

 

The reason for this is that many pipelines have different stages from each other, so it is not possible to show "all pipelines" in the board view. 

 

But if you switch to the table view, "all pipelines" becomes an active option that you can select, and then you can filter on Ticket Owner across these pipelines.

Daryn Smith
Chief Strategy Officer
Huble Digital

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darynsmith
Solución
Colaborador | Partner nivel Elite
Colaborador | Partner nivel Elite

Ticket owner global view

resolver

@sbacookie yes you can do this - but you can only do this if you switch from board view to table view.

 

The reason for this is that many pipelines have different stages from each other, so it is not possible to show "all pipelines" in the board view. 

 

But if you switch to the table view, "all pipelines" becomes an active option that you can select, and then you can filter on Ticket Owner across these pipelines.

Daryn Smith
Chief Strategy Officer
Huble Digital
sbacookie
Colaborador

Ticket owner global view

resolver

Thank you kindly!

I was not aware of the table view. This is perfect!

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