Tickets & Conversations

COREcom
Participant

Ticket Source

SOLVE

Is there a way to edit tickets sources (rename, add new source etc.)?

 

Thanks in advance!

0 Upvotes
1 Accepted solution
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Ticket Source

SOLVE

Hey @COREcom,

 

You can add ticket sources, but you can't rename those that HubSpot has:

 

Image 2020-06-24 at 9.56.24 AM.png

 

Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert

View solution in original post

2 Replies 2
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Ticket Source

SOLVE

Hey @COREcom,

 

You can add ticket sources, but you can't rename those that HubSpot has:

 

Image 2020-06-24 at 9.56.24 AM.png

 

Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert
COREcom
Participant

Ticket Source

SOLVE

Hey Chris,

 

Thanks for the fast reply!

0 Upvotes