Ticket Name Autoincrement Suffix?

Highlighted
New Member

Hi, 

 

I run a small synth repair shop. When customers contact me through Hubspot, I create a ticket, which then tracks the repair through the workshop.

 

Example ticket name: 0017 - Roland TB-303

 

Currently I manually enter the "0017", after checking what the next number is.

 

The question is: Is it possible to automatically increament the job number prefix?

 

Many thanks,

 

Rob

Reply
0 Upvotes
1 Reply 1
Community Manager

Hi @robspencer,

 

Currently this is not possible. I would recommend creating an idea in the ideas forum including the use case, the roadblock of the current set up, and any examples you have (including what you have listed already).

 

Thank you,
Jenny


Did my post help answer your query? Help the Community by marking it as a solution
Reply
0 Upvotes