This page is unavailable error

[SBFlyHigh]

Hello, i'm trying to fix the error i'm getting but i don't know what i'm doing wrong.

I connected my domain to hubspot and i says it is connected but it says "this page is unavailable"

I already tried to add /home on the configs and the doesn't work either.

[Jnix284]

@SBFlyHigh there is currently an issue impacting many free users where their website is not available despite being properly configured. I have an open ticket with HubSpot Support and their developers are working on identifying the cause so they can provide a permanent resolution.

If you can share your website URL, I can add it to the ticket so they can prioritize the fix for your account once it's ready.

As a temporary solution, you can unpublish the page (without /home) and then publish it again. For some users this works without having to do it again, but other users have had to do this again after a week, a few days, or even within minutes. This first popped up 2 weeks ago with one site and I went through the normal troubleshooting only to realize it was properly configured, unfortunately HubSpot Support was limited last week due to their Global Week of Rest so I didn't get an answer back until late last week. 

I'll keep you updated as I learn more, you can DM me your URL if you don't want to share it publicly in this thread.

[SBFlyHigh]

the website suddenly started working now, i don't know what i did, but thx
anyways

[Jnix284]

@SBFlyHigh that's great news, thanks for the update. If it happens to go offline again, please let me know. Hopefully this means they've identified the cause and have found a permanent fix 🤞

[Jnix284 · Accepted solution]

UPDATE from HubSpot Support (ticket #15668088) 1:30 PM CDT

The engineering team deployed a fix to the system this morning that resolved the issue, this should also help the majority of portals that were experiencing this issue.