Support Report for contacts not attached to Deal Records?

[LHaselhuhn]

Is it possible to run a report to see any email addresses/contacts that have sent in support tickets but are not attached to a deal record?

[LHaselhuhn]

Hey Karsten, thank you so much for your help here! Unfortunately, I'm not able to locate the Contact associated to ticket Option. 

[karstenkoehler · Accepted solution]

Hi @LHaselhuhn,

A report is not needed here, you can access this information with a simple active contact list (Menu > Contacts > Lists > Create list > Active list) and the following filters:

Associated deals can be found under Contact properties, the second criterion is Create date under Ticket properties.

Best regards!