Slow Typing

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Occasional Contributor

My team has noticed that typing in the conversations inbox is rather slow. There is a definite lag, especially for fast typers. Is this something anyone else has experienced? 

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Community Manager

Hello @kendrac93,

 

Investigating more, when this unexpected behavior happened before, it's because there may be something in the cache causing a delay or it's a network delay related.

To start could you try clearing your cache of the browser ( instructions here) and let us know if that resolves the delay when typing?

 

Thank you,

Pam

 

 


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Occasional Contributor

Does this error occur in every browser? Have you emptied the cache yet?