Service Hub Tickets - Priority Field not working
Need some help regarding the Ticket-Listing module I tried to add the priority ticket line but when viewing the page it only display 1 priority name e.g Priority 1 instead the other tickets are Priority 2 the loop might be the wrong ?
Here's the screenshot
And here's the code of that table at the top
{% set user = request_contact.contact %}
{% set contact_id = user.hs_object_id %}
{% set company_id = request_contact.company.hs_object_id %}
<!-- Determine the appropriate search criteria based on the logged in Contact's "portal_role" value. -->
{% set company_or_contact_id = user.portal_role == "Super Admin" ? company_id : contact_id %}
{% set association_type_id = user.portal_role == "Super Admin" ? 25 : 15 %}
<!-- Retrieve the appropriate Tickets based on the above values. -->
{% set associated_tickets = crm_associations(company_or_contact_id, 'HUBSPOT_DEFINED', association_type_id,'limit=100&order=-createdate','subject, content, ticket_priority, hs_pipeline_stage, createdate, hs_lastmodifieddate, closed_date, hs_ticket_id, source_type', false) %}
<!-- Store the results in a variable. -->
{% set ticket_array = associated_tickets.results %}
<form class="cp-ticket-toolbar">
<div class="cp-ticket-search" role="search">
<label class="show-for-sr" for="cpSearch">{{ i18n_getmessage('search.description') }}</label>
<input id="cpSearch" type="search" name="subject" placeholder="{{ i18n_getmessage('search.placeholder') }}">
</div>
<div class="cp-ticket-filter">
<label class="cp-ticket-filter__label" id="cpFilterLabel" aria-label="{{ i18n_getmessage('filter.description') }}">{{ i18n_getmessage('filter.label') }}</label>
<div class="cp-ticket-filter__wrapper">
<select class="cp-ticket-filter__select-native" id="cpFilterNative" name="status" aria-labelledby="cpFilterLabel">
<option value="all">{{ i18n_getmessage('filter.all') }}</option>
<option value="open">{{ i18n_getmessage('filter.open') }}</option>
<option value="closed">{{ i18n_getmessage('filter.closed') }}</option>
</select>
<div class="cp-ticket-filter__select-custom" id="cpFilterCustom" aria-hidden="true">
<div class="cp-ticket-filter__trigger">{{ i18n_getmessage('filter.all') }}</div>
<div class="cp-ticket-filter__options">
<div class="cp-ticket-filter__option" data-value="all">{{ i18n_getmessage('filter.all') }}</div>
<div class="cp-ticket-filter__option" data-value="open">{{ i18n_getmessage('filter.open') }}</div>
<div class="cp-ticket-filter__option" data-value="closed">{{ i18n_getmessage('filter.closed') }}</div>
</div>
</div>
</div>
</div>
</form>
{# The id on the table is used for screenreaders/keyboard users to skip directly to the table's data on page load #}
<table class="cp-ticket-list tableticketLISTINGnew22" id="cpTicketList">
<caption></caption>
<thead>
<tr>
<th scope="col">{{ i18n_getmessage('tableHeader.id') }}</th>
<th scope="col">{{ i18n_getmessage('tableHeader.subject') }}</th>
<th scope="col">{{ i18n_getmessage('tableHeader.lastActivity') }}</th>
<th scope="col">Priority</th>
<th scope="col">{{ i18n_getmessage('tableHeader.status') }}</th>
<th scope="col">{{ i18n_getmessage('tableHeader.created') }}</th>
</tr>
</thead>
<tbody id="cpTicketTableBody" class="tableorig2022">
{% if ticket_array|length > 0 %}
{% for ticket in ticket_array %}
{% if ticket.source_type != "CHAT" and ticket.source_type != "Support Automation" and ticket.source_type != "Internal" and ticket.source_type != "Community" and ticket.source_type != "PS" and ticket.source_type != "Chatter"%}
<tr id="cpTicketRowTemplate" class="hidden cp-ticket-row-clickable">
<td class="cp-ticket-id"></td>
<td class="cp-ticket-subject"><a class="cp-ticket-subject__link"></a></td>
<td class="cp-ticket-last-activity"><span aria-hidden="true">{{ i18n_getmessage('tableHeader.lastActivity') }}</span></td>
{% if ticket.ticket_priority == "Priority 1"%}
<td data-label="PRIORITY">
<span class="badge badge-pill p1">{{ticket.ticket_priority}}</span>
</td>
{% elif ticket.ticket_priority == "Priority 2"%}
<td data-label="PRIORITY">
<span class="badge badge-pill p2">{{ticket.ticket_priority}}</span>
</td>
{% elif ticket.ticket_priority == "Priority 3"%}
<td data-label="PRIORITY">
<span class="badge badge-pill p3">{{ticket.ticket_priority}}</span>
</td>
{% elif ticket.ticket_priority == "Priority 4"%}
<td data-label="PRIORITY">
<span class="badge badge-pill p4">{{ticket.ticket_priority}}</span>
</td>
{% else %}
<td data-label="PRIORITY">
{{ticket.ticket_priority}}
</td>
{% endif %}
<td class="cp-ticket-status"></td>
<td class="cp-ticket-created"><span aria-hidden="true">{{ i18n_getmessage('tableHeader.created') }}</span></td>
</tr>
{% endif %}
{% endfor %}
{% endif %}
</tbody>
</table>
<div id="cpLoadingSpinnerTemplate" class="hidden">
<div class="cp-loading-spinner">
<div class="cp-loading-spinner__inner" />
</div>
</div>
<div id="cpPaginationButtonTemplate" class="hidden">
<li class="cp-ticket-pagination-button" data-page-number="1">
<a class="cp-ticket-pagination-button__link" aria-label="Page 1">
1
</a>
</li>
</div>
<nav aria-label="Ticket Pagination" class="cp-ticket-pagination cp-ticket-pagination--hidden" id="cpTicketPagination">
<ul>
<li id="cpTicketPaginationPrev" class="cp-ticket-pagination-button">
<a class="cp-ticket-pagination-button__link" aria-label="{{ i18n_getmessage('pagination.previousPageLabel') }}">
{% icon
name='chevron-left'
purpose='decorative',
style='SOLID'
unicode='f053',
no_wrapper=True
%}
{{ i18n_getmessage('pagination.previousPage') }}
</a>
</li>
<ul id="cpPaginationPageButtons"></ul>
<li id="cpTicketPaginationNext" class="cp-ticket-pagination-button">
<a class="cp-ticket-pagination-button__link" aria-label="{{ i18n_getmessage('pagination.nextPageLabel') }}">
{{ i18n_getmessage('pagination.nextPage') }}
{% icon
name='chevron-right'
purpose='decorative',
style='SOLID'
unicode='f054',
no_wrapper=True
%}
</a>
</li>
</ul>
</nav>
