Search bar not working properly.. any guesses?

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LG8
Member

Im trying to search for client street address and cannot get any information pulled up. Any guesses as to why its not working or solutions? Help is greatly appreciated.

 

LG8_0-1631758174711.png

Above is showing that the 'Street Address' column is turned on and an example 'client' with the street address field filled in.

LG8_1-1631758290197.png

Above shows the '1212' part of the clients address typed into the search bar. As you can see, there is no information that pulls up. In the screenshot, you can see there are no filters applied on this search so it should seach the entire list of clients.

 

I can confirm that anything typed into 'Street Address' field on client information, does not get pulled up in the search bar.

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Accepted Solutions
karstenkoehler
Solution
Most Valuable Member

Hi @LG8,

 

The HubSpot search does not extend to the Street address, unfortunately. All records can be searched by record name, notes, email subject, associated tasks, call logs, meeting logs. Additionally, contacts can be searched by primary email address, phone number and mobile phone number. You can find more details about the HubSpot search here.

 

Best regards!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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1 Reply 1
karstenkoehler
Solution
Most Valuable Member

Hi @LG8,

 

The HubSpot search does not extend to the Street address, unfortunately. All records can be searched by record name, notes, email subject, associated tasks, call logs, meeting logs. Additionally, contacts can be searched by primary email address, phone number and mobile phone number. You can find more details about the HubSpot search here.

 

Best regards!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post