Tickets & Conversations

HFoote
Participant

Remove the 10 tag limits for Tickets

SOLVE

We're frustrated with the limit of only 10 Ticket Tags for Ticket records across all pipelines.

 

This limitation restricts not only Tickets on one pipeline, but Tickets in all pipelines.

 

We need to open this up to allow these tags to properly function. Currently, we are still using workflows to create "tags" as Property fields, and attempting to display these on cards and in reports. If this tags feature can be expanded, that would save us a ton of time!

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Remove the 10 tag limits for Tickets

SOLVE

Hi @HFoote,

 

This should be great feedback for the product team. The best place for this feedback is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

2 Replies 2
RHMass
Participant

Remove the 10 tag limits for Tickets

SOLVE

This is really needed. I can't really use Ticket tags effectively without more than 10 tags. It seems like such an arbitrary limit! Why? It doesn't make any sense.

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Remove the 10 tag limits for Tickets

SOLVE

Hi @HFoote,

 

This should be great feedback for the product team. The best place for this feedback is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.