Regarding full access on my HubSpot account

[VBhardwaj]

Hi,

I am getting this error :

Some features will stay blocked

"We weren't able to verify your information. Unfortunately, we can't give you full access to the HubSpot platform. This is a final decision."


Kindly guide me to get full access.

[EKaczmarek]

I had the same problem. In Firmao CRM, which we use now, everything works flawlessly.

[karstenkoehler · Accepted solution]

Hi @VBhardwaj,

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@VBhardwaj wrote:

"We weren't able to verify your information. Unfortunately, we can't give you full access to the HubSpot platform. This is a final decision."

Kindly guide me to get full access.

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Unfortunately, that's not possible. As the notice states, HubSpot will not give you full access to the platform. If there was a way to appeal the decision or work around it, it would be included in the notice.

HubSpot uses automated systems to make sure that all users are following HubSpot's Acceptable Use Policy and Terms of Service. HubSpot states that 'This process is important in protecting our customers' experience with our platform.'

You'll find more answers on this page: https://knowledge.hubspot.com/account-settings/account-suspension-faq

Best regards!