Tickets & Conversations

rsi-wunderl
Member

Quick {self} assignment to a service ticket

SOLVE
When I want to assign a new ticket to myself I always have to search for my userid while in the filter tickets view if I only want to display my own tickets there is a quick option:
 
hubspot display own tickets but missing for assigning.png
 
How and where can I create a development ticket for this request?
0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Quick {self} assignment to a service ticket

SOLVE

Hi @rsi-wunderl,

 

You can request changes to the HubSpot products in the ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Quick {self} assignment to a service ticket

SOLVE

Hi @rsi-wunderl,

 

You can request changes to the HubSpot products in the ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.