Pipeline defaulting in ticket view

[DNeal32]

Hi all, 

We have some users who's pipeline keeps defaulting each time in the CRM > Tickets view. 

Even if they change back the pipeline to "All Pipelines" in the First tab on left, each time they go in there it defaults to a different pipeline. 

We have tried cloning views etc, but they keep going back to the same pipeline. Is there a way to stop this? I have read other posts and tried to clear cache, but that doesn't prevent it either. 

Many thanks

Danni

[LouiseHare · Accepted solution]

Hi Danni,

Is the issue that when users go into Tickets they are always brought to the 'All tickets' view?

Thanks,

Louise Hare she/her

Freelance HubSpot Expert

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