Only the Inbox with my permissions, hide other inboxesSOLVE
Dec 20, 2019 7:51 PM
I have a client with 5 business lines. Each business line has a separate support person with a separate support contact email. I've created 5 inboxes in Hubspot and have permissions set for each person to manage their own inbox.
Everytime a user logs into Conversations --> Inbox, they have to take the extra step to select the one inbox they are responsible for.
The solution I'm looking for:
How do we create default inboxes so when Support Person A goes to Conversations, they only see Inbox A. Support Person B only sees Inbox B?
Solved! Go to Solution.