Notify ALL listed users of new conversation in chatflow

Highlighted
New Member

We're missing a lot of conversations due to the notifications not always working or the randomly assigned representative not being available. To circumvent this, how can we ensure all users listed under "Automatically send incoming conversations to" are notified?

Thanks in advance

0 Upvotes
1 Reply 1
Highlighted
Community Manager

Hi @coreyb,

 

You can add any paid user to the notifications during the set up for the chatflow.

 

Screen Shot 2019-08-05 at 1.56.20 PM.png

 

Thank you,
Jenny


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!
0 Upvotes