Notification for Support Form Submission

Occasional Contributor

we are currently using the free edition of the service hub.  Does anyone know if its possible to get an notification when someone has completed a support form on our website and a ticket has automatically been raised in hubspot?

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Community Manager

Hi @salsmithy,

 

Currently there is no setting for receiving support form notifications. If you would like to see this going forward, I would recommend upvoting this idea on the ideas forum.

 

Thank you,

Jenny


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Regular Contributor

Sadly not, even though this is an essential feature! 

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Occasional Contributor

Thank you seems rediculous that you can't do this.

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