Tickets & Conversations

TWL
Participant

Notification Bell in Browser - Keep number badge until read

SOLVE

HubSpot,

The notification bell 🔔 is very handy at the top of the browser, but as soon as you click to read the notification content and perhaps click away, the notification bell icon no longer shows the badge number of how many notifications are currently unread in that list.  It is easy to forget that you have other unread notifications.  🅾️

 

Is there a way to keep the red number of notifications there until all are read?  If you start off with 5 and then only read one, you should be able to see at the bell a red with a #4 in it telling you that there are still 4 unread notifications in that area.

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Notification Bell in Browser - Keep number badge until read

SOLVE

Hi @TWL,

 

As far as I know there aren't any options for that. After clicking the bell icon, the counter will reset. Previous unclicked notifications will keep a red dot next to them:

 

karstenkoehler_0-1645681719355.png

 

You could request these options in the HubSpot Ideas section of the community. The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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0 Upvotes
2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Notification Bell in Browser - Keep number badge until read

SOLVE

Hi @TWL,

 

As far as I know there aren't any options for that. After clicking the bell icon, the counter will reset. Previous unclicked notifications will keep a red dot next to them:

 

karstenkoehler_0-1645681719355.png

 

You could request these options in the HubSpot Ideas section of the community. The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
TWL
Participant

Notification Bell in Browser - Keep number badge until read

SOLVE

Thanks.  I will move the post to New Ideas

0 Upvotes