Not receiving notifications from (un)assigned tickets

FChristensen · ‎août 4, 2021

I used to get e-mails when a new ticket was made and also notifications about costumers answering the tickets assigned to me.
Somehow I don't get these e-mails and notifications anymore and have tried reaching out to support and going through this article many times. https://knowledge.hubspot.com/email/not-receiving-hubspot-system-or-notification-emails

Would the best solution be to delete my user account and get my admin to invite me again or are anyone else struggling with the same issue.

Thank you in advance

PamCotton · ‎août 4, 2021

Hello @FChristensen, did your permissions recently changed? Could you please send us a screenshot in how your notifications settings are set up? The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

FChristensen · ‎août 16, 2021

Here you go. @PamCotton

Tickets & Conversations