Not able to choose team members when assigning ticket from Slack to Hubspot

New Contributor

We have integrated slack and hubspot. Until recently we were able to add tickets and task to HubSpot from Slack and assign the task or ticket to a team member. Now it is not working anymore. Task we create in HubSpot is still coming into Slack, but not the other way around. When I choose to assign a task from Slack to hubspot, I am no longer able to choose any of my team member in the pop-up window from HubSpot. I can only assign task or ticket to my self.

1 Reply 1
Community Manager

Hi @KjerstiBakke,


Apologies for the delay in responding to your inquiry. Are you still experiencing this issue? 


If so, can you please share screenshots of where you are getting stuck? The more information, screenshots and details you can provide, the better the Community can assist!


Thank you,

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