Need to reactivate the account - without response until now

[Luis_Campos]

We really need to reactivate the account 4355877.

Two weeks ago Kevin Campbell told me that it was already resolved.

But the truth is that I continue not having access to the account.

I have been trying to contact Kevin without success.

I really need help for this issue. Someone can really help me with that?

Kind regards,

Luís Campos

[Pawposerescueuk]

Anyone can please reactivate our account please? pawposerescue.org (Hub ID: 7609325)

[TiphaineCuisset]

Hi @Pawposerescueuk 

I can see your account has been reactived, but let us know if you run into another issue!

Best, 

Tiphaine

[jackcoldrick · Accepted solution]

Hi @Luis_Campos,

I've re-activated the portal for you. You should be able to login now. Can you confirm? 

I'm not sure what conversations you had with Kevin but in any case I hope this helps.

Kind regards,

Jack

[JSotomayor]

Hi,

Can you please reactivate my account too? jennifer_sotomayor@trendmicro.com

[Pawposerescueuk]

Hi Jack, is there any chance to reactivate our accpunt please? We got no warning beforehand

pawposerescue.org (Hub ID: 7609325)

[Luis_Campos]

Many thanks, Jack,

I really appreciated your help.

It saves a lot of contacts and work we have been made.

Kind regards,

Luís