Tickets & Conversations

blueflower
Member

My hubspot account lost all the contacts

SOLVE

Dear community

 

I have not used my Hubspot in a long while. Today, when i try to access it I found it empty.

Looking at my inbox I found an email that I missed, below. I missed the deadline to reactivate it.

 

is there any way that I can get my hundreds of contacts back? 

 

It looks like you haven't signed into this HubSpot account for a while: (Hub ID: 2646059; Account: blueflower.la) with sales, marketing, service. Free HubSpot accounts are deactivated after 120 days of inactivity.

We'd love for you to stick around.
To keep your account open, please sign in by 20 maggio 2019.

0 Upvotes
1 Accepted solution
sharonlicari
Solution
Community Manager
Community Manager

My hubspot account lost all the contacts

SOLVE

Hey @blueflower 

 

If you still believe your portal can be restored, you can share your details directly through the form at the bottom of this article. as suggested on this thread.

 

Please let me know if you have any questions about this.

 

Thank you

Sharon


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View solution in original post

0 Upvotes
3 Replies 3
SGentilella
Member

My hubspot account lost all the contacts

SOLVE

Same happened to me. Were you able to get the account re-activated??

0 Upvotes
sharonlicari
Solution
Community Manager
Community Manager

My hubspot account lost all the contacts

SOLVE

Hey @blueflower 

 

If you still believe your portal can be restored, you can share your details directly through the form at the bottom of this article. as suggested on this thread.

 

Please let me know if you have any questions about this.

 

Thank you

Sharon


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 Upvotes
blueflower
Member

My hubspot account lost all the contacts

SOLVE

Thank you very much, Sharon, unfortunately, I worry that my portal cannot be restored because the deadline received for doing so was 30 May, and I missed it. Is it really temporary?

 

I have done what you suggested and I am waiting to see what happens

 

Andrea