Mute or Set Different Notification settings for different inboxes
a week ago - last edited a week ago
Is it possible to set different notification settings per inbox? Or to mute specific inboxes unless the convo is assigned to you?
We have reps who need to see mentions across all inboxes (and therefore need access), but only want notifications for new convos in other specific inboxes. (The routing assignment system in Hubspot wouldn't work for us, because we don't do random routing.)