Tickets & Conversations

AnneT05
Member

Logo & foto missing while doing copy/paste on email signature on apple mail

SOLVE

Hi,

 

When I had to apple mail ma signature, the lettering is ok but the foto and logo do not appear .

Can you help me?

 

Thanks

A

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1 Accepted solution
Gaurav_Aggarwal
Solution
Key Advisor | Partner
Key Advisor | Partner

Logo & foto missing while doing copy/paste on email signature on apple mail

SOLVE

Hey @AnneT05 

 

If your logo and photo are missing when copying and pasting an email signature in Apple Mail, follow these steps mentioned in this article to troubleshoot this issue: https://knowledge.hubspot.com/marketing-email/frequently-asked-questions 

 

Gaurav_Aggarwal_0-1732860049717.png

 

 

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

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4 Replies 4
Tyilmaz12
Member

Logo & foto missing while doing copy/paste on email signature on apple mail

SOLVE

That could be due to image not available online, it is also recommended to get an online source

0 Upvotes
Tyilmaz12
Member

Logo & foto missing while doing copy/paste on email signature on apple mail

SOLVE

i am facing the same for my online dizi site

Gaurav_Aggarwal
Solution
Key Advisor | Partner
Key Advisor | Partner

Logo & foto missing while doing copy/paste on email signature on apple mail

SOLVE

Hey @AnneT05 

 

If your logo and photo are missing when copying and pasting an email signature in Apple Mail, follow these steps mentioned in this article to troubleshoot this issue: https://knowledge.hubspot.com/marketing-email/frequently-asked-questions 

 

Gaurav_Aggarwal_0-1732860049717.png

 

 

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

0 Upvotes
Jigar_Thakker
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Logo & foto missing while doing copy/paste on email signature on apple mail

SOLVE

Hi @AnneT05 ,

Thank you for reaching out! It sounds like there’s an issue with your email signature images not displaying correctly in Apple Mail.

To resolve this, I’d recommend checking that your logo and photo are hosted online, as Apple Mail sometimes doesn’t show images that are stored locally on your computer.

If they’re already hosted, you can try dragging the images into the signature editor while composing a new email. Also, it would be good to double-check your settings and make sure that "Load Remote Content in Messages" is enabled in Apple Mail’s preferences.
If the issue still persists, you could try using a different image format or resizing the images to see if that helps.

I hope this resolves the issue! If this helps, feel free to mark it as the solution ✔️ and give it an upvote 👍 Let me know if you have further questions!

0 Upvotes