Livechat now showing

[Vna72]

Hi , 

I have issues with Chat flows not showing on my website: https://cyphyi.com

I've followed all of the steps to setup a chat flow. 

- Created flow 

- Installed tracking code

- Chatflow target is either of: https://cyphyi.com/ or https://www.cyphyi.com/ 

- No exclusions

- Availability is set 9am-5pm daily

I've cleared cache, tried across multiple browsers & devices. 

No other chatbots. 

I've gone through all advice on this article: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing-on-your-pages

I've tried this across mutliple flows - none of them show up on the site when activated. 

Any ideas would be welcomed!

[franksteiner79 · Accepted solution]

Hi @Vna72 

I am seeing this:

Are you making sure to check these in incognito windows?

Frank

[franksteiner79 · Accepted solution]

Hi @Vna72 

I am seeing this:

Are you making sure to check these in incognito windows?

Frank

[Vna72 · Accepted solution]

Thank you, it wasn't showing earlier for some reason.