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I am seeing the chat on both of the websites just fine. Potentially your co-workers were seeing a cached version of the website without the tracking code or they don't meet the criteria to launch the chat. I think you're good to go!
Josh
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Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Platinum Partner & HubSpot Certified Trainer
Hi, I have the same problem. It worked on my localhost, but when migrating the WP page on the domain noe-navis.si, it stopped working. Any ideas? Thank you.
It seems that it took about 1 days after the migration to chat starting to work again. Btw, I did clear cache on Wordpress, browsers, etc. but didn't work. But today, it works.
I am seeing the chat on both of the websites just fine. Potentially your co-workers were seeing a cached version of the website without the tracking code or they don't meet the criteria to launch the chat. I think you're good to go!
Josh
Did this post help solve your problem? If so, please mark it as a solution.
Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Platinum Partner & HubSpot Certified Trainer