Live chat not showing on WP with it set to "everyone"

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I have installed the embed code on my WordPress website for the live chat widget.

 

I have checked all of my settings and have it set to show the widget to "Everyone" who visits my site. It shows up in the preview of the site when I'm logged into WordPress, but when I visit on mobile or as an anonymous visitor using an incognito window...the chat widget doesn't pop up.

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Community Manager

Hi @bevibrantbiz,

 

Can you please share screenshots and a link to your website so we can take a look? 

 

The more information, screenshots and details you can provide, the better the Community can assist!

 

Thank you,
Jenny


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