Is there an option for a Bot to collect a user's email?
Is there a way for us to have a Chatbot collect a user's email?
I initially followed these instructions to collect an email in the welcome message https://knowledge.hubspot.com/articles/kcs_article/conversations/create-contacts-in-your-conversatio...
However, after following these instructions, the bot simply collects the email but does not go into the Bot chat path that we have set up. Any other way of doing this?