Tickets & Conversations

DropHippo
Member

Integrating Multiple Slack Channels into Conversations Inbox`

Hi there, only been using HubSpot for a few days and loving it! One problem we have at the moment is that our customers contact us using different Slack workspaces but the native app for Slack on HubSpot marketplace only seems to allow one connected workspace. Is there any way to change this so that we integrate with multiple workspaces in the Conversations Inbox?

5 Replies 5
AMcMahon
Participant

Integrating Multiple Slack Channels into Conversations Inbox`

Multiple slack interactions would be hugely valuable for us as well

 

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

Integrating Multiple Slack Channels into Conversations Inbox`

Hi @AMcMahon 

 

Thank you for reaching out. 

 

This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea and this Idea in our Ideas Forum regarding this. You can also subscribe to the ideas (Options > Subscribe) to get notified if the status changes. 

 

Thank you!

Best

Tiphaine


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tuyennguyen
Participant

Integrating Multiple Slack Channels into Conversations Inbox`

We need intergrating Multiple Slack Channel 

jennysowyrda
Community Manager
Community Manager

Integrating Multiple Slack Channels into Conversations Inbox`

Hi @DropHippo,

 

Currently you can only connect one slack workspace through the integration.

 

For more information and specifics on the integration, I wanted to share this resource.

 

Thank you,
Jenny

arecuk
Participant

Integrating Multiple Slack Channels into Conversations Inbox`

yes indeed, we need support for multiple slack workspaces! thanks!