Inbox Mail disable subscription footer

SOLVE
Roosi_Chris
Contributor

Hello there.

 

When sending mails out of the Inbox, there always is a subscription footer added. Can this be disabled by default? I cant seem to find it.

It can be deleted out of the mail manually, but you have to do it everytime you write a new one.

 

Roosi_Chris_0-1631527085216.png

 

0 Upvotes
1 Accepted solution

Accepted Solutions
natsumimori
Solution
Community Manager

Hey @Roosi_Chris and @bsheen 😃

From the screenshot, it looks like the unsubscribe link for 1:1 emails, you can disable this feature by following this article: Add an unsubscribe link to one-to-one emails

View solution in original post

4 Replies 4
bsheen
HubSpot Moderator

Hi @Roosi_Chris,

Thanks for reaching out to the Community!


This seems like a team signature to me. If so, we can disable this feature. 

 

From Connect a team email channel:

  • To include a team email signature in emails you send from the inbox, select the Enable team signature checkbox.

If we uncheck this setting, I believe the signature will disappear. 

 

Do you want to give this a try and let me know the results? Feel free to DM me and we can set up a test email send from Conversations to confirm. 

 

Looking forward to hearing from you!

 

Best,

Brendan

 

0 Upvotes
natsumimori
Solution
Community Manager

Hey @Roosi_Chris and @bsheen 😃

From the screenshot, it looks like the unsubscribe link for 1:1 emails, you can disable this feature by following this article: Add an unsubscribe link to one-to-one emails

View solution in original post

Roosi_Chris
Contributor

@natsumimori  Thank you very much. This was the solution 😀

bsheen
HubSpot Moderator

Thanks, @natsumimori!