Importing File not pulling Phone Numbers, Address, or Email

lifestyle
Member

Hello,

 

I've messed with this for hours and have read everything I can find to make this work and it still isn't functioning properly.  Please let me know what I need to do.  

 

I have a simple contact file that has:

First Name

Last Name

Address

Phone Number

Email

And a handful of other headers relative to the contact and not a company, ticket, or note. Every time I import the list into Hubspot, the name populates, but the Address, Phone Number, and Email fail to pull through.  

 

I've manipulated these according to the guidelines and still am missing something.  Can you please help?

0 Upvotes
1 Reply 1
MFrankJohnson
Thought Leader

Please try a virgin .csv file with one entry and report back here.

It's important that you create this .csv file 'a new'. Not a re-saved version of a possibly damaged file -- a fairly common import issue.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


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