I did not receive the verification code in my inbox.

[ctorres067]

Hello,

I've been attempting to verify my Google email integration with HubSpot, but I'm not receiving the verification code in my inbox, spam, or trash folders. I've followed all the instructions in this article, but I'm still having no luck: https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-system-or-notification-emails#:~....

I hope someone can help me investigate and resolve this further.

Regards,

Carmelo

[GiantFocal]

Hi @ctorres067,

I recommend contacting live chat support for assistance with troubleshooting your settings and setup. Meanwhile, please verify if there are any additional filters enabled at the server level for your email.

[himanshurauthan · Accepted solution]

Hi @ctorres067, 

Here are a few things you might try:

1. Double-Check Your Email: Make sure you’ve entered the right email address in HubSpot.
2. Email Filters: Sometimes, these emails get caught in filters or security settings. Check if HubSpot’s domain is being blocked.
3. Retry: Try sending the verification code request again.
4. HubSpot Settings: See if there are any settings in HubSpot that might be affecting the email delivery.
5. Reach Out for Help: If you’re still having trouble, contacting HubSpot support could be a good next step.

Best regards!