I can not send mail to a specific address

New Contributor

error send.pngWe couldn't deliver this message.

Hello, a few hours ago I could send mail to that address in specific and from now I can not. This happens only with that email address to other email addresses if I can send. Thank you

 

 

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Community Manager

Hi @alvarobs,

 

Are you able to send email communication to that recipient outside of HubSpot? If the issue persists, there could have been changes made on the recipient's end that are preventing them for receiving your emails. 

 

Thank you,
Jenny


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New Contributor

hi, the problem continues. But already detect, what is the error.
It happens that when the recipient of the message send an email (bounce) Mailer-Daemon@ hubspot stops sending messages to this recipient.

 

PD:  And if I can send a message to this recipient from my gmail plus

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