Hubspot difficult and disappointing. false incentive & lack of support
10-16-2019 08:22 - edited 10-16-2019 08:24
I just wanted to download something that Hubspot offered for free - the "Social Media Calendar User Guide" which initially it made me register. So I put in my information of which I could and made something up in the field I dont have the information to ( for examply, I dont have a website) so that I can get access to their user guide. The file of which included the user guide came blank when I downloaded it. So I went to seek support - this was a whole ordeal. First there is no customer support. I googled their customer support hotline and the number will not get you to a rep without you being a paying customer. They also looped me to twitter which I dont have either. I didnt realize how difficult it was just to get in touch with support. I feel like I was manipulated into signing up and registering for Hubspot in exchange for a blank file.
Can someone - or a hubspot support rep, if there is one - help me retrieve what was offered?
Follow up: of course when I tried to post this, there was an error "There was an error while attempting to post your message. Try again in a few minutes" - and Hubpot offers CRM services????