Tickets & Conversations

Netology_Dave
Participant

How to view all closed tickets

SOLVE

I have searched here and searched within the documentation. 

 

I am marking inbox conversations that have a ticket number assigned as closed but cannot seem to figure out how to just show my closed conversations tickets? And I do not remember enough info about it to search for it. 

 

Thanks!

 

Dave

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1 Accepted solution
Netology_Dave
Solution
Participant

How to view all closed tickets

SOLVE

Resolved... seems silly but I must have missed the filtered conversations dropdown ...  select closed to view all closed. 

 

Take care all! 

 

Dave

View solution in original post

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1 Reply 1
Netology_Dave
Solution
Participant

How to view all closed tickets

SOLVE

Resolved... seems silly but I must have missed the filtered conversations dropdown ...  select closed to view all closed. 

 

Take care all! 

 

Dave

0 Upvotes