How to turn off automatic ticket creation on support form submissionSOLVE
3 weeks ago
I created a support form to link to our conversations inbox. I turned on automatic ticket creation, and now I do not know how to turn it off. The toggle is greyed out so I can't switch it off. If I click on Edit Ticket, it just has options for the ticket, but no way to switch it off.
Can someone please tell me how to turn it off or is this a bug?
Solved! Go to Solution.