How do i associate a ticket to Deal or company automatically

[VChandran]

Hello team,

How do i associate a ticket to deal or company? Currently, the ticket gets created via chat, email or call? we would like automatically associate the tickets to deal

[kvlschaefer]

Hi @VChandran,

Thank you for reaching out to the Community! 

I wanted to share this related community thread where @karstenkoehler explains how to add a deal association during the ticket creation process. Karsten mentions that "HubSpot will still not associate the records automatically but you have the option to associate right at the creation." 

I hope this helps!

Best,

Kristen