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How can a client check the status of their ticket?
Participant | Elite Partner
May 31, 2018 12:46 PM - edited May 31, 2018 12:47 PM
When a customer of ours submits a ticket via a form on our website, is there any way for them to check the status of that ticket on their end? I understand I can view the status internally within my service hub, but how can they check the status?
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