Since the end of last week, when forwarding a conversation the attachment is no longer included on the forward message. Its not showing as an attachment in the message creation screen and it doesn't get attached when the forward email is sent. Issue is occuring across multiple users and browers and conversations. Is there a setting for this functionality or is this due to a system issue?
I checked our internal resources and found that this issue has been reported by other user as well and now our Product team is investigating to fix. I will let you know in this thread once I have an update from the team.
I've heard from the Product team that they have deployed a fix to this problem. So it should be all set, but please let me know if you still experience the same issue!