Form Submission fields can't be associated with a Ticket?
Mar 28, 2019 12:12 AM
If a web-form contains simple fields, you can create a Workflow to add the properties to a new Ticket - but if the form contains uploaded files, then the Workflow option doesn't work.
If you create a new Ticket for a Contact, you can go through the Contact's timeline and "Associate" every meeting, call, emails, notes, and tasks - but not form submissions.
Does anyone have any idea how to get the form-submission data to appear on a Ticket without copy & paste?