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Sicops
Member

Facebook pixel wont recognise

SOLVE

I have tried to set up our Facebook pixel in Hubspot and spoken to a member of their team and they have said there is a bug on Hubspot as all settings from Facebook are correct and when I try and load it I just get the following page which just continuously loads :


Would someone please advise?

 

FB-HUBSPOT.jpg

 

 

0 Upvotes
1 Accepted solution
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Facebook pixel wont recognise

SOLVE

Hey @Sicops When you hit "update pixel" what are you seeing? does this happen for your in all browsers?  Does this happen in an incognito browser? 

 

Would you be able to capture any network errors you're seeing (there's a guide on this here) to see if this shows up with any additional information please? 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


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1 Reply 1
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Facebook pixel wont recognise

SOLVE

Hey @Sicops When you hit "update pixel" what are you seeing? does this happen for your in all browsers?  Does this happen in an incognito browser? 

 

Would you be able to capture any network errors you're seeing (there's a guide on this here) to see if this shows up with any additional information please? 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.