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Export ticket properties and activity

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Occasional Contributor

Our company is inspected and some inpectors want to review our tickets. We currently can export them to word but as we move to Hubspot that isn't an option. 

 

I need to export all the properties and activity in a way that is easy to read and not a long excel sheet. Does anyone have suggestions on integrations or ways I can do it through the API easily? We are a non profit with very little money to spend on this stuff. Thanks!

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Community Manager

Hey @pingland222 

 

Currently, there are two ways to export data from HubSpot:

 

1) One way to get all contact properties is in a .csv file or excel file using a filter of contacts and use the option "include all properties". This will give you a .csv file that includes columns with all of the contact properties available. I wanted to share this resource with you this article where shows this process.  

 

2) Another way is using an API endpoint that can extract all of the contact properties and engagements from your portal. If you work with a developer, you can follow the steps here to get these values: https://developers.hubspot.com/docs/methods/contacts/v2/get_contacts_properties.

https://developers.hubspot.com/docs/methods/engagements/engagements-overview

 

CC @cbarley @IsaacTakushi 

 

Let me know if you have any questions.

 

Thank you 

Sharon