Export Tickets and conversations linked to tickets

[FBittencourt9]

Hey everyone,

I would like to know if it is possible to export the tickets I have and the respective conversations linked to these tickets through the Hubspot dashboard.

Thanks!

[Josh · Accepted solution]

Hi @FBittencourt9,

You can create a custom report that shows tickets and associated conversation information, however it's not going to show the entire conversation on the export or dashboard. You're limited to what conversation properties are included.  

At this time it doesn't sound like this accomplishes exactly what you're trying to do.

Josh

[FBittencourt9]

@Josh Thank you for your help!

I believe I'll need to fetch the information from the hubspot API to set up the visualization I need.