Embed Live Chat

[Caio_Felipe]

I am having a situation in my company, where the product team wants to embed a chat and ticket tool inside our platform ( our digital product)

Is it possible to embed the chat, whether by API or another way?

[TrujayJay · Accepted solution]

Thanks @PamCotton !

@Caio_Felipe Once you've created the chat bot / chatflow in HubSpot, you simply need to make sure that your website has either the HubSpot tracking code added to the pages where you want the live chat to appear, or that you have installed the HubSpot plugin if it is available for your web platform in order to activate live chat.

This might help: https://knowledge.hubspot.com/conversations/chat-widget-is-not-appearing-on-your-pages

[PamCotton]

Hello @Caio_Felipe, wanted to add our top experts to this conversation @TrujayJay @Bryantworks any recommendations to @Caio_Felipe matter?

Thank you,

Pam

[Caio_Felipe]

Thanks for mentioning them