Jul 8, 2021 4:07 PM
I went back to look at a deal from a few months ago to double check on some details and saw that HUNDREDS of emails have since been associated to this deal. None of them are to either of the two contacts who were associated with the deal so I have no idea WHY they're associating? I mostly just want to find a way to make sure no new emails are associated with it at this point. I don't have the fortitude to go back and delete 3 months worth of unrelated emails (time sheets to accountants, emails to other clients about other things entirely) but just want to make sure it ends here. Has anyone else had anything like this happen?
Thanks in advance.
Jul 8, 2021 11:52 PM
Very odd! Could you have a look at this article on automatic association of activities and double check whether your records/activities fit some of the criteria of automatic association?
Are you working with the HubSpot Sales extension?
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Jul 9, 2021 11:48 AM
I wondered about that, but there doesn't seem to be much corelation between the deal, people associated with the deal, companies associated with the deal and the emails that are logging. There are emails logging between people who are in no way associated with the deal or the deal's company or contacts.